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Parking Garage

General:

The Aon Center is equipped to park over 800 cars on the five levels of underground parking available to the public. The parking garage is fully automated enabling parkers to pay with either cash or credit card using the pay-on-foot pay-stations located in the parking garage elevator lobby in the Lower Lobby. The parking garage is open 24 hours a day, 365 days a year by using the Lake Street entrance. The Randolph Street entrance is open to monthly parkers only from 6:00AM to 6:00PM, Monday – Friday. The garage can be utilized by building tenants, their guests, and visitors to area attractions. The garage is part of the building, but managed by Standard Parking. The garage can be reached at 312-861-0969. Monthly parking is available upon request. The garage entrance is located on middle Lake Street (one level below our turn around drive) and can be accessed off of Columbus Drive. Click here for Directions to the Parking Garage and Parking Rates.

Security & Safety Procedures:

All visitor vehicles are subject to search prior to accessing the underground parking facilities here at the Aon Center. A search of a visitor vehicle includes a visual inspection of the undercarriage of the vehicle, the interior and the vehicles trunk and engine compartment. All tenant vehicles should have their building photo ID accessible when entering the garage. Inform all visitors that a photo ID is required to enter the underground parking facilities.

In addition to the visitor vehicle searches, anti-intrusion barriers have been installed at the garage entrances and exits. Please approach the vehicle search area slowly and await instruction from the Security Officer at the garage entrance. After the vehicle has been searched and cleared, please slowly pull forward and present your building ID to the card reader located immediately within the garage entrance. Upon a valid card read, the barrier will begin to lift allowing the vehicle to proceed under the barrier. DO NOT proceed forward until the barrier is completely in the upright position. Hitting the barrier with a vehicle can cause severe damage to the vehicle and may cause injury to the passengers on the vehicle. After driving under the raised barrier, monthly parkers are to present their photo ID badge to the second reader or take a daily parking ticket. Upon exiting the garage, monthly parkers please present your photo ID to the card reader and daily parkers must stop at the booth for payment. Please wait until the barrier has completely been raised and then proceed under the barrier. DO NOT proceed forward until the barrier is completely in the upright position. Hitting the barrier with a vehicle can cause severe damage to the vehicle and may cause injury to the passengers in the vehicle. CCTV cameras are located throughout the interior of the parking garage and are there to protect and maintain a safe environment for tenants and visitors.

Emergency call phones/boxes are located throughout the parking garage and are monitored by the Security Command Center on a continual basis. These should only be used when an emergency exists.

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